Randall Smith, HIS
Hearing Instrument Specialist
My name is Randall Smith. I generally go by Randy Smith. I have been in the industry since November of 1999. I started building and repairing hearing aids and have been Licensed since 2006 as a Hearing Aid Dispenser. I’ve worked within the area as a dispenser from May 2006-October 2023.
I enjoy working with people and helping them find the right hearing solutions for their hearing needs. I have helped many people over the years and have a true passion for helping people hear better. My family and I love Sioux Falls and the surrounding area.
Kaitlyn Drilling
Patient Care Coordinator
My name is Kaitlyn Drilling. I graduated with my BA in Communication Sciences and Disorders from The University of South Dakota in May of 2024, and joined the Sound Decision team shortly after.
I am passionate about overcoming communication barriers and have found this line of work to be both rewarding and motivating. I enjoy playing my part in the process of helping people hear better, and I hope to continue my education in this field. When I am not working, you can usually find me enjoying live music or spending time with friends and family.
Experience our unique approach to hearing restoration
Learn about what you should expect when you visit our location.
What to Expect-
Frequently Asked Questions
Looking for answers for your hearing loss and hearing aid related questions?
See FAQ -
Hearing & Activity Tracking
The hearing aid that tracks activity and hearing health.
Read More -
Hearing Resources
Information and resources so you can better understand hearing loss.
Read More
